Cancel service
Canceling your service
Call, text or email and tell us you want to cancel. You do not need to give a reason, and nobody here is going to try to talk you out of it.
How to cancel
- Call or text 719-738-8992
- Email [email protected]
Include your business name and, if you have more than one service with us, which one you are canceling. If you want it to end on a particular date, say so.
What happens next
We confirm your cancellation in writing, so you have a record of it rather than only our word. That confirmation states the date your service ends.
We will also go through anything your agreement covers — notice, final billing, and what happens to your site, your domain and your contact records — and answer it from the document you actually signed rather than from a general policy on a web page. If you cannot find your copy, ask and we will send it.
If something just isn’t working
You are welcome to tell us what went wrong, and if it is something we can fix, we would rather fix it than lose you. But that is an offer, not a condition. Canceling does not require a conversation about it.